Career file: Angie Bourke

first_imgCareer file: Angie BourkeOn 1 Feb 2001 in Personnel Today Comments are closed. Previous Article Next Article Related posts:No related photos. Thismonth Angie Bourke, 38, associate director of CMG UK, payroll division,explains why staff development is central to her job and how she encouragespeople to achieve their potential at the global ICT companyHowlong have you been in this job? Since 1 September 2000.Howlong have you been with your company? Since 23 April 1997  Whatdoes your role involve? I am responsible for support in Manchester and Prestatyn, coveringproduction, administration and quality assurance, and contributing to the overalldevelopment of CMG’s northern payroll business.What’sthe best thing about your job? We have different programmes available depending on which career pathconsultants wish to take, although what is important is for each individual to “own”his or her career. I enjoy the hands-on approach and the satisfaction of seeingsomeone achieve their aspirations.Whatis your current major project or strategic push? I hold regular meetings with my consultants to ensure their ongoingeffectiveness and satisfaction. Topics for discussion include, but are notrestricted to, personal training, job satisfaction and career progression. CMGPrestatyn looks to obtain ISO9000 certification in 2001, and my role as QAmanager will be to ensure this is successful. Another major objective is toidentify an individual with the potential to become a manager and also produceappropriate development plans for them.Preferredterminology – training, development, education, learning,  performance improvement? Personal development.Favouritebuzzword? KPIs (key performance indicators).Wheredo you want your career to be in five years’ time? I’d like to be managing director.Whatwas the most useful course you ever went on? Associate directors (AD) undertake a management development programme thatconsists of the different elements that have been proven to make an effectiveAD; these include sales, recruitment and selection, legal aspects includingcontracts, and project planning. The ultimate aim is to work towards what welovingly know as a pre-management training course (PMTC). This is a three-daycourse of continual assessments through role play. The course is given tointernal and external candidates and is exceptional.Whatwas the worst course you ever went on? None, I ensure the course objectives are what I am looking for. Whatdid you want to do for a living when you were at school? I wanted to be a police officer.Whatwas your first job? I worked for the Civil Service – Equal Opportunities Commission.Whatwas the worst career decision you ever made? None. All decisions I’ve made have been right at the time, albeit some havebeen “life experiences”!Whichof your qualifications do you most value and why? I obtained the IPPM diploma (Institute of Payroll and Personnel) in 1996. Iworked extremely hard for many long hours, and my youngest son was only two atthe time. The satisfaction I got when I received my results was great,considering the fact that I had not studied properly since leaving school. In1999, I passed the IPPM Supervisory & Team Leader Certificate, which provedthat I had been doing things correctly. The fact I was the first person in CMGto obtain this particular certificate, was even better.Whatdo you think the core skills for your job will be in the future? Staff development.Howdo you network? A colleague said that she thought I was extremely good at networking, and Ihave to admit that I find it quite easy. I am a people person and take everyopportunity to sell myself to others. Ifyou could have any job in the world, what would it be?  I have no particular preference for a job but whatever I do, I want to beable to reap the rewards – not just financial and not just achieving my owngoals, but being part of the development of others. I enjoy seeing them grow. Ialso wish to continue to make my family proud of me and to mould my children.Whatis your motto? I can and I will!Describeyour management style in three words or lessApproachable and fair.Howwould you like to be remembered by your colleagues? Reliable, trustworthy, humorous, friendly. Some say I am an excellentcommunicator (others that I talk a lot!). Mostly, I would like to be rememberedas a person who knew what she wanted and worked hard to achieve it.last_img read more

Press release: New overdraft alerts as CMA banking rules come into force

first_imgIn a rule change required by the Competition and Markets Authority (CMA) as part of its Retail Banking Investigation, banks must now set up an alert system which will help their customers avoid unnecessary charges.During its investigation, the CMA found that banks receive around £1.2 billion a year from unarranged overdraft charges. This new overdraft measure, combined with the CMA’s recent order to require banks to publicly announce their maximum monthly charges, could create significant savings for many bank customers.A number of banks already have alert systems in place, but the new rules require all banks to send these alerts – through texts or a mobile banking app – and to implement other measures, such as a grace period in which people can transfer money into their account to avoid being charged.The system will apply to new customers from today and will roll out to all existing bank customers over the coming month.Adam Land, Senior Director at the CMA, said: People will now be told when they are about to slip into overdraft, which could help them avoid potentially costly charges. And the changes we are requiring from today make it easier for small firms to switch to another bank for their current account or to obtain a loan. These new rules, which are a result of our recent retail banking investigation, are part of a wider package that will help people to get the most out of their banks and force them to work harder for their customers’ money.The overdraft alert system is one of 4 new measures that are being implemented today to improve the service people receive and make it easier to switch between different banks. At the moment, only 3% of personal and 4% of business customers switch to a different bank in any year, even though personal customers in Great Britain could typically save £92 per year by switching. Small firms, which benefit from 3 of the new measures being introduced, could realise savings of around £80 a year on average.Opening Business Current AccountsIn its investigation, the CMA found each bank is asking for different information from businesses applying to open current accounts. This has encouraged many small businesses to use their existing Personal Current Account (PCA) provider for their business account and has discouraged them from switching between banks. The CMA is therefore insisting that Business Current Account (BCA) opening procedures are standardised, so all banks will now ask for the same information from applicants.Loan price and eligibility toolSmall and medium sized businesses will also now find it easier to take out a business loan thanks to a new loan price and eligibility tool to be launched by four banks: RBS Group, Lloyds Banking Group, HSBC Group and Barclays. This tool will help SMEs to understand the costs of taking out a loan and find the best deal for them.Transaction historyBanks will now also have to provide personal and business customers who are closing their account with five years of transaction history, free of charge, unless they choose to opt out. This move aims to encourage switching, as the CMA has found that the fear of losing your transaction history can be a reason people don’t switch. It also means people will have easy access to their financial records for things like mortgage applications.Notes for Editorscenter_img In its final report on the retail banking market, published in 2016, the CMA announced a package of reforms to make banks work harder for their customers and help people take control of their banking using innovative new services. For more information, visit the retail banking investigation case page. The overdraft alert, which will be sent by text message or via a mobile banking app, applies to all banks with more than 150,000 active current accounts. RBS has indicated that, on occasion, alerts may be provided up to a day late to a limited number of its customers up until September 2018. In the event that the alert is sent late, the CMA has required the bank to either prevent a fee being charged or reimburse customers for any fee that is charged within this period. The FCA has found that signing up to text alerts alongside using mobile banking reduced monthly unarranged overdraft charges by 24% on average (around £11 per year for each customer). The regulator has been undertaking its own analysis into overdraft charges and is due to present its conclusions and any potential remedies later this year. The provision of transaction history remedy applies to all PCA providers with more than 150,000 active PCAs and all BCA providers with more than 20,000 active BCAs. Banks can decide whether to provide customers their transaction history in paper or electronic format. Clydesdale Bank indicated it would not be able to provide this service on the 2 February 2018 and the CMA therefore issued Directions to ensure it would be fully compliant from the 2 March 2018. The Business Current Account procedure requires all BCA providers with more than 20,000 active BCAs to adopt a Standard Information Set, which is the standard information required by banks when deciding whether to approve an application to open a BCA. The banks have worked with UK Finance to develop and agree the Standard Information Set, which will be made available on the UK Finance website. The new loan price and eligibility tools cover all unsecured loans and standard tariff unsecured overdrafts up to £25,000. They complement the CMA’s requirement – from August 2017 – for all providers to SMEs of unsecured loans and standard tariff unsecured overdrafts to publish the cost of these products, showing a representative annual percentage rate (APR) for loans and effective annual rate (EAR) for overdrafts. Media queries should be sent to: [email protected] or journalists can call 020 3738 6191.last_img read more

Fortuna football looks to keep good times rolling in NorCal bowl game against Bear River

first_imgFortuna >> Playing into the second weekend of December and seeing their team’s number of games start to resemble that of an NFL season is something no Fortuna High football player before 2016 has seen take place.But you won’t find these current Huskies complaining one bit.“It’s a great feeling,” Fortuna senior running back Scott Sederberg said. “The community has really been supporting us this week and throughout the whole season with what we’ve had. When you get into postseason, it goes up a …last_img

Germs and Venoms Can Heal

first_imgThree recent stories indicate that “nasty” things can be good, under the right circumstances:Germs and Aging:  Science Now reported that germs may prolong life.  A study on fruit flies showed that flies whose embryos were exposed to bacteria lived longer than those grown under sterile conditions.  Apparently the germs provide services in regulating genes that affect longevity.  Title: “Live Clean, Die Young.”Snake Venom:  Australia has many venomous snakes.  These are a boon to medical researchers who are combing the outback for potential medicines, reports National Geographic News.  Title: “Could Australia’s Deadly Snakes Put Bite on Cancer?”Spider Venom:  Also from National Geographic comes word of “Venom Venture,” a project from Cornell going “bioprospecting” for medical uses of spider venom.These stories indicate that biological compounds and organisms are not evil in themselves, but cause either suffering or healing depending on context.  They raise the possibility that, under different conditions, the toxins in nature might have had beneficial applications.  Even cells have built-in poisons called caspases that are part of the natural process of recycling.  Since most of us operate in the context of predation and defense in this era, watch your step anyway.(Visited 11 times, 1 visits today)FacebookTwitterPinterestSave分享0last_img read more

Sania wins Al Habtoor Tennis Challenge

first_imgIndia’s Sania Mirza continued her rampaging form and came from a set down to beat fifth seed Bojana Jovanovski of Serbia in the final of the 13th Al Habtoor Tennis Challenge in Dubai on Saturday.Sania, currently ranked 165th in the world, showed great determination to claw her way back into the match and register a 4-6 6-3 6-0 win over higher-ranked Jovanovski.The singles title will come as a morale booster for Sania, who had lost in the doubles final on Friday.Sania and and her Czech partner Vladimira Uhlirova lost 4-6 6-7(7) to German-Crotian combination of Julia Goerges and Petra Matric in the title clash.With inputs from PTIlast_img

Asiad dwarfs CWG by a sizeable margin, says Desh Gaurav Chopra Sekhri

first_imgDesh Gaurav Chopra SekhriThe Indian contingent had a cautiously optimistic start at the ongoing Asian Games 2014 in Incheon, South Korea. Fresh off a relatively successful campaign at the Glasgow Commonwealth Games (CWG 2014) earlier this year, the Asian Games (Asiad) however pose a stiffer test for Indian athletes. Although,Desh Gaurav Chopra SekhriThe Indian contingent had a cautiously optimistic start at the ongoing Asian Games 2014 in Incheon, South Korea. Fresh off a relatively successful campaign at the Glasgow Commonwealth Games (CWG 2014) earlier this year, the Asian Games (Asiad) however pose a stiffer test for Indian athletes. Although the number of countries participating in the Asiad is fewer than those in the CWG, the Asiad dwarfs the CWG by a sizeable margin in terms of the number of disciplines, events, and athletes participating.At CWG 2014, 71 teams (including dependent nations) with approximately 5,000 athletes participated in 18 disciplines, in a total of over 260 events. In contrast, approximately 13,000 athletes representing 45 nations are participating in 36 disciplines for a total of nearly 440 events at Incheon. The Asiad eclipses even the mighty Olympics, which in London, 2012 featured approximately 10,500 athletes in 26 disciplines, with over 300 events.Qualitatively, the Asiad can make a case for being more competitive than the CWG, at least in terms of depth. From the perspective of Indian athletes, the challenges in sports that Indians are good at or improving in, the Asiad frequently fields more accomplished and higher-ranked contingents. For example, in badminton and squash, the latter debuting at this Asiad, the Indian squad is strong, but lacks the depth across the board to seriously contest for gold or silver in team events. That said, there were momentous achievements in the opening days at Incheon, with the women’s badminton squad winning its first-ever medal (bronze), while in squash a bronze medal had been won in the women’s and a silver in the men’s events. Achievements such as these lend optimism about India improving on the global stage. And, while an Asiad medal pales in comparison to an Olympics medal, it is nonetheless an impressive accomplishment.advertisementThe Asiad gives the Indian squad a chance to succeed in disciplines that are usually not featured in either the CWG or the Olympics. Fortunately, some of these disciplines are those where Indians are overwhelming favourites. Kabaddi is one of them as until recently were cue sports, where India has traditionally had extremely successful participants on the world stage. While this edition doesn’t feature cue sports, kabaddi has lived to see another day at the Asiad. The recently concluded inaugural season of the Pro Kabaddi League being declared a resounding success gave the kabaddi squad a perfect opportunity to give further impetus to an indigenous sport that’s gaining in popularity. Sadly, the sport is in danger of being dropped in future editions.On the flip side, we Indians don’t make it easy on ourselves. With a depleted squad in areas where Indians would have been overwhelming favourites for gold and silver medals, the final medals tally will belie the actual success India could have had in this edition of the Asiad. Cricket has been controversially retained despite opposition due to its narrow participation band. But India, which would have logically entered as favourites in both men’s and women’s divisions, decided not to field squads for either. Similarly, favourites in tennis, wrestling and other disciplines have opted not to participate in the Asiad, choosing to pursue their individual schedules instead. While athletes can’t actually be blamed, what does end up happening is that Indian sports continue to get underwhelming results, when in actuality this could have been a far more successful campaign for the squad than will be projected by the final medals tally.While there are definite advances that Indians have made in sports overall, it is difficult to ignore some basic facts. India may finish among the top five or top 10 countries at the conclusion of both the CWG and the Asiad, but when it comes to truly global single and multi-sport events, with the exception of cricket, we somehow always come a cropper. Multi-sport events such as the Asiad feature a highly conducive event schedule for India, with kabaddi, cricket, and a somewhat depleted hockey line-up. If India cannot excel even where there are just a few sports powerhouses, then the mission for relevance at the Olympics is clearly a pipe dream.By the time the next Asiad comes around in Jakarta in 2018, the only yardstick for success will be a top two or top-three finish. At this point, that too seems to be far-fetched. That said, we need to be cautiously optimistic of the strides Indians have taken in sports where we have traditionally had a marginal impact at best. That is the positive thus far from Incheon.Desh Gaurav Chopra Sekhri is an attorney, and leads the sports practice at J. Sagar AssociatesadvertisementTo read more, get your copy of India Today here.last_img read more

Looking For A Career That Will Offer The Thrill Of A Lifetime?

first_imgTouch Football Australia (TFA) is currently looking for enthusiastic professionals to join our team. There are roles throughout Australia from game development through to event management across the country as outlined below:·       Competitions and Events – Victoria (two positions)·       Sport Operations Coordinators – Australian Capital Territory, Northern Territory, Tasmania, Victoria and Western Australia (numbers to be confirmed)TFA will look to assess through the period with the opportunity for rolling interview opportunities as candidates are deemed suitable although the final date for applications will close Monday, 10 January 2011.  Candidates will be required to provide a two page letter of introduction addressing the role, the desire to work within the sports industry and any supporting comments against the position description and it must be accompanied by their Curriculum Vitae. Applications for all locations are to be forwarded to [email protected] The position descriptions are attached below.Sports Operations PositionsSports Operations Positions (Part-Time)Competitions and Events Positionslast_img read more

App connects Instagram influencers with restaurants offering freebies for posts

first_imgAs Jiten Grover prepared to open his first Dipped Donuts storefront in Toronto, he knew the power social media stars possess to boost the profile of a business in the food industry.When Grover opened the doors to the doughnut shop earlier this summer, a self-proclaimed local foodie posted a photo and rave review after trying the new spot. A prominent local blog reposted her snap and nearly 3,000 people proceeded to like it.It’s impossible to say how much sales the publicity generated, but Grover’s convinced there’s a positive correlation. Several people came into the eatery and said they’d seen the Instagram post, he said.“Our Instagram just blew up,” Grover said. “Influencers do have a big role, at least a significant impact, on a person’s business.”Instagram stars can deem an eatery trendy and send their hefty following through its doors simply by posting a photo of a menu item, and the makers of a new app want to monetize the influencer-restaurant relationship.Food creates amazing content and people are driven to it, said Armin Faraji, co-founder of the Node app, which launched about a month ago.The app aims to connect micro-influencers with restaurants in the province.Instagram users with a public account and more than 1,500 followers can sign up to redeem so-called nodes, essentially free food or drinks from restaurants in exchange for a post.Businesses pay a $100 monthly subscription fee and can create as many nodes as they wish. Companies can specify how many followers influencers should have, as well as suggest several hashtags to use in the caption.About 200 influencers and some 20 businesses are on the platform now, and about 50 are in the pipeline, Faraji said. The team is adding a maximum of five new establishments to the platform each week. So far, all the eateries are in Ontario, though the app may expand across Canada in the future.Grover decided to try Node to capitalize on the power of influencer posts to boost foot traffic and sales. He offered a half-dozen doughnuts and, at the time of writing, eight influencers had claimed and redeemed the offer.Pastry shop Bobette & Belle also recently used the service and at least two influencers came into the shop to receive their feature dozen macarons.It signed up for a year-long subscription, said Anne Cerutti, an administrative assistant at the bakery, and the system is already providing some relief in terms of time spent creating social media content for its nearly 40,000 Instagram followers.The influencers who redeemed the offer photographed the colourful French delicacy with professional equipment rather than just a smartphone, she said. Bobette & Belle then had access to high-quality images it could repost on its account rather than using staff time to stage shoots.“We found that’s just paying off already in terms of time,” said Cerutti.The app also makes sponsorship easier for those who may lack the high follower counts to receive payment for promotional posts.Natalia Corredor and her fiance co-manage the Wooedbyfoodblog Instagram account.The couple claimed two Node offers so far, she said, and finds the app gives them motivation to keep exploring the city’s food scene and sharing with their nearly 1,800 followers.Joshua Lowe used to reach out to restaurants individually on social media to seek out partnerships for his Instagram account, To.masticator, before joining the Node platform.The app allows him to visit these places when it works for him, he said, and saves him time he once spent trying to arrange such freebies himself.Despite the advantages of streamlining the relationship, the businesses still expressed some doubts about the platform.Dipped Donuts owner Grover anticipates he’ll launch another Node offer in the future, but isn’t certain whether he’ll use the app regularly or intermittently after the trial period.Cerutti said Bobette & Belle is planning its second offer, but said if the app gets a lot of traction, it may be helpful to limit the number of people who can redeem an offer so the business isn’t on the hook for too many free products.Follow @AleksSagan on Twitter.last_img read more

NEB hearings on Trans Mountain pipeline start with Indigenous smudging ceremony

first_imgCALGARY — A rooftop smudging ceremony where herbs were burned and prayers said served as a proxy for swearing in as the oral traditional evidence gathering part of a National Energy Board reconsideration of the Trans Mountain pipeline expansion project began Tuesday.Lyne Mercier, vice-chair of the NEB and chairwoman of the three-member panel hearing evidence, welcomed Indigenous presenters from the Louis Bull Tribe about 80 kilometres south of Edmonton as the first to speak as three weeks of hearings started in Calgary.She said the NEB appreciates that the Louis Bull Tribe has a tradition of sharing knowledge from one generation to another through spoken word, noting that two hours had been set aside for presentations but video evidence could also be submitted if time runs short.Presenters including elder Ivy Raine and band administrator and member Allison Adams-Bull described their family ties to other Indigenous communities along the pipeline route to the West Coast and their concern that their traditional hunting, fishing and gathering of medicinal plants could be affected by a pipeline spill.The federal government bought Trans Mountain and its expansion project for $4.5 billion last summer only to have the Federal Court of Appeal strike down its NEB approval, citing inadequate Indigenous consultation and failure to consider impacts on marine environment.The NEB’s rehearing is designed to address the latter issue. The oral traditional evidence gathering continues this week in Calgary before heading to Victoria from Nov. 26-29 and concluding in Nanaimo, B.C. from Dec. 3-6. The Canadian Presslast_img read more

Report of cougar sighting near Charlie Lake

first_imgFORT ST. JOHN, B.C. – The B.C. Conservation Officer Service received a report of a cougar sighting last week near Charlie Lake.North Peace BCCO Sergeant, Shawn Brinsky, says they did receive a report of a cougar sighting on the road within the area of Charlie Lake. Brinsky adds that it is not uncommon to see a cougar in that area.“Last week we received a reported sighting of a cougar crossing the road and in the past, it’s not uncommon to have cougar sightings in and around Charlie Lake and that side of Fort St. John.” Brinsky is reminding residents to keep their pets on a leash and to monitor children when outside to prevent injury or death from a cougar attack.Brinsky says it is also a good idea for parents to remind their children the safety tips of what to do if you encounter a cougar or other wild cat.Brinsky advises the public to stay alert and to report any further sightings to the RAPP line at 1-877-952-7277.Safety tips can be found on the Government of B.C.’s website.last_img read more